Nothing's out of reach when you have the right team.

US Cellular Field, Chicago, IL

Mayor Rahm Emanuel speaking to Walmart's Keith Richards and Serafin's Gyata Kimmons at the Chatham store grand opening.

Chicago, IL

Serafin's Angela Heuer speaking to ABC7's Hungry Hound Steve Dolinsky about the delicious new dining by Westfield at O'Hare's new Terminal 5.

O'Hare Terminal 5

The Pro Football Hall of Fame Salute to Greatness dinner: Chicago Bears Hall of Famer Richard Dent on live with radio host Jarrett Payton

The Glen Club, Glenview, IL

Senator Richard Durbin takes a private tour of the Chicago Regional Council of Carpenters training facility.

Elk Grove Village, IL

On behalf of Vulcan Materials Company, Serafin’s Joshua Robbins runs through plans with director Michael Bay on the set of Transformers: Age of Extinction.

Chicago, IL

Richard Duchossois of Churchill Downs speaks to the media at a press conference announcing the installation of Polytrack at Arlington International.

Chicago, IL

Serafin's Lissa Druss Christman commentating on crisis management in the news with Fox 32's Corey McPherron and Jon Kelley.

Chicago, Fox32 studio

Serafin's Susie Gura talks to ABC7 about USAgain's prom dress recycling program.

Chicago, IL

Thom Serafin receives the inaugural Filippo Mazzei Public Affairs Award from the Joint Civic Committee of Italian Americans.

Chicago, IL

Communication Strategies for today and beyond

For more than two decades, Serafin & Associates, Inc., has delivered cutting-edge, full-service communications and public affairs strategies to clients seeking a trusted partner to navigate complex issues, build strong coalitions, manage reputations, and craft winning messages. With a seasoned team of communications professionals, Serafin brings a host of unique skillsets – honed in newsrooms, government administrations, digital hubs and C-suites – to best meet client needs and position them for success.

THE TEAM

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Crises Averted

Cups of Coffee

In Business

Communication Strategies

Getting the right message to the right audience at the right time.
It's critical to know what to say, when to say it and to whom when developing a customized communications plan. We specialize in tailoring messages that resonate, and conveying them effectively to reach broad-based or specific audiences for maximum impact.

Media Relations

Telling your story the way you want it told. As former journalists, we know what reporters are looking for. We understand what makes a compelling story and how to respond, leveraging the media in any situation. We work closely with our clients to best frame their message, and we employ our existing relationships with members of the media – including broadcast, print and digital journalists – to get that message heard.

Crisis Communications

Enhancing and protecting your reputation and brand to weather any storm. We prepare our clients to handle any situation that may arise by developing and implementing comprehensive communications strategies before they are needed. We provide the staff, resources and communications tools to successfully engage the public, media, customers, stakeholders and governing bodies.

Government Relations

Making a difference with difference makers. For more than 25 years, Serafin & Associates has built relationships of respect and trust with policy makers from both sides of the aisle on the local, state and federal levels. We create targeted public affairs strategies that identify key players, and utilize the most effective ways to get them to listen. Possessing a keen understanding of complicated policy matters, we bring the necessary skills to advocate for legislative initiatives and regulatory issues spanning a wide range of issues.

Coalition Building / Grassroots Support

Growing support from the ground up. Winning support for a client's goal requires forming coalitions, educating stakeholders and key audiences, mobilizing groups and identifying third-party messengers to generate media attention and influence decision makers. At Serafin & Associates, we understand the process and know how to execute tailored plans to drive the debate and create alliances, through coalition building and public campaigns.

Digital Strategies

Acting up online. You can’t rely on a website and email to ensure digital success. We know how to build communications and public affairs strategies through social media engagement, to activate supporters and get your message across. We help our clients fully utilize the digital world for building effective grass-roots campaigns, targeting specific constituencies, and connecting with the media.

The Team

Serafin’s team of seasoned communications professionals brings a host of unique skillsets to the table. Skills and traits honed in newsrooms, government administrations, digital hubs and C-suites can be found across the highly decorated team at Serafin & Associates, Inc.

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